TEACHING EXPERIENCE
Brigham Young University–Hawaii, Laie, Hawaii
Associate Professor of Business Management, August 2016 to Present
Courses taught: BUSM 401 Principles of Leadership, BUSM 310 Principles of Management, BUSM 320 Business Communication, and BUSM 467 Talent Acquisition, BUSM 337 Employee Relations, BUSM 457 Training & Development, BUSM 327 Human Resource Management, and BUSM 180 Introduction to Business
Promoted to Associate Professor in April 2022
Brigham Young University-Idaho, Rexburg, Idaho
Online Adjunct Faculty, 2010-2016
Courses: Writing in Professional Contexts; Writing for Communication Careers; Persuasion
Marylhurst University, Marylhurst, Oregon
Online Adjunct Faculty, 2009-2016
Courses: Business Writing; Communication and Managing in Dynamic Environments
The University of La Verne, Oxnard, California
Adjunct Faculty, 2012-2016
Courses: Principles of Management; Organizational Behavior
The University of Phoenix, Woodland Hills, California
Adjunct Faculty, 2007-2009
Courses: Principles of Management; Critical Thinking; Ethics in Management; Small Groups & Team Communication; Introduction to Effective Written Communication; Communication Skills for the Human Services Professional
Moorpark College, Moorpark, California
Adjunct Faculty, 2007-2009
Course: Magazine Article Writing
HIGHER ED LEADERSHIP EXPERIENCE
Association for Business Communication
Co-Vice President, Western Region, 2024-2027 (Four-Year Term)
The ABC Western Region includes the states of Alaska, Washington, Oregon, California, Nevada, Arizona, Idaho, Utah, Montana, Wyoming, Colorado, and Hawaii (https://www.businesscommunication.org/page/regional-vice-presidents)
Co-hosted with Ann Springer the 2023 ABC Western Region Conference in Laie, Hawaii, in February 2023 (https://www.businesscommunication.org/p/cm/ld/fid=1142)
Business & Professional Communication Quarterly
Editorial Board Member, June 2024 to Present
BPCQ is a quarterly peer-reviewed journal devoted to research that advances the teaching of communication in the workplace
Brigham Young University–Hawaii
Program Lead, Business Management Program, December 2020 to December 2023
Led a full-time faculty of 10 and an adjunct faculty of 20 in the largest academic program at BYU-Hawaii while teaching 8 courses per year (a 3/3/2)
This role required a variety of administrative duties which included assigning faculty to courses, mentoring and evaluating adjuncts, shepherding curriculum updates revisions, overseeing assessment efforts, serving as chair on search and tenure committees, and conducting program meetings
OTHER LEADERSHIP EXPERIENCE
BYU Management Society
Served with Ann Springer from 2021 to 2023 as Global Board member and Co-Director of the Pacific Region (Australia, New Zealand, and the Pacific Islands) of the BYU Management Society, a worldwide organization focused on ethical leadership (https://byums.byu.edu)
Sage Publishing Inc.
Served as Director of the U.S. Journals Production Department from 2001 to 2016, leading a global production department of 50 editors based in California and India (https://us.sagepub.com/en-us/nam/home)
Managed the annual publication of about 400 journals and 2,000 journal issues
Oversaw a $4 million department budget
Promoted to Director from Manager and Supervisor positions
EDUCATION
Doctor of Education
Northeastern University, Boston, Massachusetts
Emphasis: Higher Education Administration
Dissertation: “Partnering with an Online Program Management Provider to Implement an Online MBA Program: A Case Study”. Successfully defended May 2016.
Advisor: Dr. Shannon Alpert
Master of Business Administration
Pepperdine University, Malibu, California
Emphasis: Leadership & Managing Organization Change
Bachelor of Arts in Journalism & Spanish
Utah State University, Logan, Utah
Associate of Arts in Communication
Ricks College, Rexburg, Idaho
PEER-REVIEWED JOURNAL ARTICLES
Springer, S., & Milan, K. (2024). The experiences of first-time managers at a Hawaii tourist destination. Events & Tourism Review, 7(1), 1-17. Available from https://journals.indianapolis.iu.edu/index.php/etr
Hendon, C., Springer, S., & Wooten, Z. (2024). The influence of faith identity on leadership educator identity: The interwoven dimensions of human stories. Accepted for publication in the Journal of Applied Christian Leadership. [Currently awaiting assignment to an issue.]
Springer, S., & Springer, A. (2024). Crafting a bad news email: An exercise in managerial communication. Management Teaching Review, 9(1), 55-66
Springer, S., & Numanga, M. (2022). Factors that motivate Asia Pacific university students to pursue careers in human resources. The Asia Pacific Career Development Journal, 5(1), 15-23. Available from https://apcda.wildapricot.org/page-1862449
Logemann, M., Aritz, J., Cardon, P., Swartz, S., Elhaddaoui, T., … Springer, S., & Stapp, J. (2022). Standing strong amid a pandemic: How a global online project stands up to the public health crisis. British Journal of Educational Technology, 53, 577-592. https://doi.org/10.1111/bjet.13189
Springer, S., Springer, A., & Scanlan, S. (2021). Comparing improvements in cover letter compositions of business communication students. The Western ABC Bulletin, 3(1).
Springer, S. (2018). One university’s experience partnering with an online program management (OPM) provider: A case study. Online Journal of Distance Learning Administration, 21(1)
OTHER PUBLICATIONS
Springer, S. (2024). How well does Netflix address issues of diversity, equity, and inclusion in its culture memo? In C. Toth (Ed.), Business and Professional Communication Case Studies, OER project (link forthcoming)
Sukhbaatar, T., & Springer, S. (2023). A talent management and productivity decision in Mongolia. The Case Centre. Reference No. 423-0049-5. Available from https://www.thecasecentre.org/submission/portfolioProduct?id=191172
Springer, S. (2022). Fill-in-the-gap presentation. A contribution to the article of teaching innovations titled “Selections from the ABC 2021 Annual Conference: Placing Another Log on ABC’s My Favorite Assignment’s Cool Fire.” Business & Professional Communication Quarterly, 85(2), 237-238. https://doi.org/10.1177/23294906221078226
Cardon, P., Aritz, J., Fleishmann, C., Heibing, M., Springer, A., & Springer, S. (2022, Jan. 3). “The influence of psychological safety and personality on technology acceptance of team-based technology in global virtual teams.” Proceedings of the 55th Hawaii International Conference on System Sciences, January 2022, pp. 634-643
Springer, S. (2021). Elevator speech video discussion board. A contribution to the article of teaching innovations titled “Selections from the ABC 2020 Annual Conference Online: Gathering Around the Cool Fire to Share Business Communication Teaching Innovations.” Business & Professional Communication Quarterly, 84(3)
Springer, S. & Springer, A. (2018). How English learners say blended learning improves their language skills. In Proceedings of E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 749-752). Las Vegas, NV, United States: Association for the Advancement of Computing in Education (AACE)
Springer, S. (2017). Lessons learned from a partnership with an online program management (OPM) provider. In J. Dron & S. Mishra (Eds.), Proceedings of E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 214-218). Vancouver, British Columbia, Canada: Association for the Advancement of Computing in Education (AACE)
PRESENTATIONS, ROUNDTABLES, & PANELS
Springer, S. (2025, June 26). “How helpful in generative AI in making hiring decisions? An experiential exercise.” Management & Organizational Behavior Teaching Society International Conference, Heidelberg, Germany.
Martinez, G. & Springer, S. (2025, April 10). “Data-driven leader: Navigating public backlash in data management.” Case research presentation. Society for Case Research Annual Conference, Chicago, Ill.
Martinez, M. & Springer, S. (2025, April 10). “A facility leader’s care.” Case research presentation. Society for Case Research Annual Conference, Chicago, Ill.
Springer, S. (2024, October 15). “Intergenerational communication.” My Favorite Assignment teaching presentation. Association for Business Communication 2024 Annual Meeting, Tulsa, Okla.
Springer, A., Springer, S., Richards, J. L., & Cummings, J. (2024, March 8). “Teaching hacks: Bring the real world into the classroom with public-facing projects.” Panel discussion. Association for Business Communication 2024 Western Conference, Tucson, Ariz.
Springer, A. & Springer, S. (2024, March 7). “A three-part activity to teach business networking skills to Generation Z students.” Teaching presentation. Association for Business Communication 2024 Western Region Conference, Tucson, Ariz.
Springer, S. (2023, Oct. 28). “Communication successes and mistakes of first-time managers.” Research roundtable. Association for Business Communication 2023 Annual Meeting, Denver, Colo.
Springer, S., Aritz, J., Cardon, P., Fleischmann, C., Pretell, S. O., & Niebles, I. A. (2023, Oct. 28). “Virtual Business Project plenary and symposium.” Group panel. Association for Business Communication 2023 Annual Meeting, Denver, Colo.
Springer, S. (2023, Feb. 1). “What management students need to know to become hiring managers.” Research presentation. Management & Organizational Behavior Teaching Society—Oceania, Sydney, Australia
Springer, S., & Springer, A. (2023, Feb. 2). “Best practices for starting a student-led management organization on campus.” Roundtable discussion. Management & Organizational Behavior Teaching Society—Oceania, Sydney, Australia
Springer, S., & Sukhbaatar, T. (2022, March 17). “A layoff decision in Mongolia.” Case research presentation. Western Casewriters Association Annual Conference, Kona, Hawaii
Cardon, P., Aritz, J., Fleishmann, C., Heibing, M., Springer, A., & Springer, S. (2022, March 4). “The influence of psychological safety and personality on technology acceptance of team-based technology in global virtual teams.” Research presentation. National Business & Economics Society, Maui, Hawaii
Cardon, P., Aritz, J., Fleishmann, C., Heibing, M., Springer, A., & Springer, S. (2022, Jan. 3). “The influence of psychological safety and personality on technology acceptance of team-based technology in global virtual teams.” Research presentation. Hawaii International Conference on Systems Sciences 2022 (virtual)
Springer, S. (2021, Oct. 29). “Fill-in-the-Gap presentation.” My Favorite Assignment teaching presentation. Association for Business Communication 2021 Annual Meeting, Tampa, Fla. (virtual)
Springer, S. & Springer, A. (2021, June 17). “How should a leadership practicum course be designed?” Roundtable discussion. Management & Organizational Behavior Teaching Society 2021 Annual Meeting (virtual)
Springer, S. & Numanga, M. (2021, May 27). “What motivates Asia Pacific students to pursue careers in human resources?” Research presentation. Asia Pacific Career Development Association 2021 Annual Meeting (virtual)
Springer, S. (2020, October 30). “Start-of-the-Semester video discussion board.” My Favorite Assignment teaching presentation. Association for Business Communication 2020 Annual Meeting (virtual)
Aritz, J., Cardon, P., Fleischmann, C., Getchell, K., Helens-Hart, R., Springer, S., et al. (2020, October 30). “What Happens to Global Virtual Teams When a Pandemic Hits? Maintaining Normalcy and Motivation with Disruption All Around.” Research presentation. Association for Business Communication 2020 Annual Meeting (virtual)
Springer, S. (2020, October 8). “Conflict and change at a remote accounting firm.” Case research presentation. North American Case Research Association 2020 (virtual)
Springer, A., & Springer, S. (2020, July 2). “No news is good news: An activity of using social media in crisis communication.” Experiential learning session. Management & Organizational Behavior Teaching Society 2020 Annual Meeting (virtual)
Springer, S., Springer, A., & Scanlan, S. (2020, March 3). “Who improves more in cover letter writing after a business communication course: Native English speakers or non-native English speakers?” Research presentation. Association for Business Communication Western U.S. Regional 2020 Conference, Long Beach, Calif.
Aritz, J., Logemann, M., Springer, A., & Springer, S. (2020, March 3). “Teaching teamwork, cross-cultural competence, and digital communication with the Virtual Business Professional Project.” Research presentation. Association for Business Communication Western U.S. Regional 2020 Conference, Long Beach, Calif.
Springer, S., & Springer, A. (2019, June 7). “What is the best way to structure a blended learning course in management?” Roundtable discussion. Management & Organizational Behavior Teaching Society 2019 Annual Meeting, Mahwah, N.J.
Springer, S., & Springer, A. (2019, June 6). “Coaching students to coach.” Experiential learning session. Management & Organizational Behavior Teaching Society 2019 Annual Meeting, Mahwah, N.J.
Springer, A., & Springer, S. (2019, June 6). “Delivering bad news: An intercultural management communication activity.” Experiential learning session. Management & Organizational Behavior Teaching Society 2019 Annual Meeting, Mahwah, N.J.
Springer, S., & Springer, A. (2018, Oct. 26). “Teaching with the Virtual Business Project.” Teaching roundtable. Association for Business Communication 2018 Annual Meeting, Miami, Fla.
Springer, S., & Springer, A. (2018, Oct. 25). “Bias, tone, & prejudicial wording.” Teaching roundtable. Association for Business Communication 2018 Annual Meeting, Miami, Fla.
Springer, S., & Springer, A. (2018, Oct. 16). “How English learners say blended learning improves their language skills.” Research presentation. E-Learn 2018—World Conference on E-Learning; Las Vegas, Nev.
Springer, A., & Springer. S. (2018, Feb. 17). “Business ethics: Core values as a guide.” Professional development presentation. Academy of Human Resource Development 2018 Annual Meeting, Richmond, Va.
Springer, S. (2017, Oct. 19). “Lessons learned from a partnership with an online program management provider.” Research presentation. E-Learn 2017—World Conference on E-Learning, Vancouver, BC
CV Last Revised July 23, 2025